Member since May 23, 2019
My experience in technology includes a long history of not just computers, but of customer service as well. I am an Enterprise Support Technician skilled in software, hardware and networking support for in-office and remote users with the ability to interact with high profile end-users in a high-pressure environment. Currently, I provide EUS \ Desktop Support for VF Corporation, a Fortune 500 company serving over 10,000 employees. As an Enterprise Support Technician, I provide company-wide software and hardware support for in-office and remote users. 1. Multi-certified technology professional. MCP, MCDST, MCTSx2, MCITPx2, A+ and other major industry Certifications. 2. Experienced Desktop Support Technician skilled in software, hardware and network support. 3. Ability to interact with high profile end-users in a high pressure and tight SLA environment.