Equivalent of Skype's "Response/Agent Groups" in Teams?

Occasional Visitor

Hi everyone,

I'm a non IT user and haven't been able to find any clear information. We are being migrated from Skype for Bus to MS Teams tomorrow. We have an agent group (a public enquiry line - carrier provided number, not a VOIP or Skype number) and me and my colleagues can sign in and out of it at will (e.g. for shifts, on-call etc).


In Skype we do this by Tools - Response Group Settings.


How do we do this in Teams? Is there anyone who can provide a screenshot of what it looks like or where in the menus we access it?

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