SOLVED

Personal notifications

New Contributor
Hi. Excuse my ignorance as I've done a lot of research but was left unsure of the proper path. We have a web based product that organizations sign up for and every user in the organization, while going through web based onboarding chooses how they wish to receive notifications from us.

They can choose email, sms or in this new case, a Microsoft Teams Card. We want the least friction for an organization and especially the user to choose the Teams option.

What would you suggest is the best platform/delivery mechanism to allow a Teams admin to add us and the easiest way for the user to receive a card from us that has image, text and 3 personal-to-the-user buttons.

Is an app, webhook, or bot the easiest to distribute and how does the user add us to their teams app? In our case it's a single Card they would get twice a day based on the times they've chosen. Once the button is clicked, it is a personal /specific to the user url) http post/put. Thank you in advance!
3 Replies

Hi @gsogol, Bot is the best way preferred to send notifications for users and you can use adaptive card in bot as per your requirement (image,text,buttons) and you need to make users to install bot 1:1 or bot needs to be installed in the team through which you can send a card.

Thank you. Could you elaborate why bot specifically? Trying to understand the details and reasons behind it. Thank you for your response and help.
best response confirmed by gsogol (New Contributor)
Solution

@gsogol By using bot you can send cards to users in Teams or 1:1 by using adaptive cards.
You can go through the documentation for the reference.
Please upvote if this helps. Thanks!

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