MS Teams bot/app trigger call to a external phone number

Regular Visitor

Hi team

 

I have the next requirement:

 

Doing a bot/app in MS Teams, the user can click on call button and starts a call to a external phone number that is actually a Service Desk.

 

Is this possible with Microsoft Graph API?

Or within my custom app, there is a method to trigger an action that takes the user to calls tab with phone number field auto populated?

 

Thanks in advance!

3 Replies
Hi, I am looking for a similar solution, did you find the solution?

@brianbrian, @antooniooo1984 - If you are looking for calling & meeting bot, you can refer below documentation & repo:
https://docs.microsoft.com/en-us/microsoftteams/platform/bots/calls-and-meetings/registering-calling...

https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/bot-calling-meeting/csharp

If you want to call a person on a phone number, on click of a button on a card, you can create a deep-link for it like below:
https://teams.microsoft.com/l/call/0/0?users=<user1>,4:<phonenumber>

Reference link:
https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/deep-links#deep-lin...

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