Small and medium businesses (SMBs) continue to embrace remote work, putting IT partners at the forefront of rolling out their customers’ digital transformations and opening new opportunities to integrate voice services into Microsoft Teams.
With Microsoft 365 Business Voice, partners have an all-in-one communication solution that brings together calling, chat, and meetings into a single app – Microsoft Teams. Business Voice is a cloud-based phone system specifically designed for businesses with 1-300 employees, which provides SMBs with secure, reliable, and rich calling capabilities, simplified management, and reduced costs.
The Microsoft 365 Business Premium Partner Playbook is a one-stop content and training hub to assist IT partners in building a profitable managed services practice with Business Voice. It includes practical, step-by-step guidance and enablement resources across all phases of the partner journey, from understanding the opportunity, sales and technical training, to marketing and deployment tools.
The playbook includes:
Practical guidance on developing profitable managed services offers
Technical enablement and checklists from Microsoft experts
Sales guidance and tools to help partners drive customer conversations
Handy IT checklists and deployment guidance
On-demand readiness webinar with recommended practices from Microsoft experts
We believe these resources will help our IT partners in their journey to build a managed services practice with Business Voice. If you have any recommendations or needs for additional enablement and training, please share them with us.