Feb 11 2022
A customer faces the irregular condition that files located on OneDrive for Business or SharePoint show a message band in Office App
"A newer version is available"
OneDrive: 22.012.0117.003 and previous version including release versions
Windows 10: 19044.1466
Office Version: 2108, SAC, M365 apps for EnterpriseAffected users: all
Reproducible: yes (for this customer)
The issue is that every file gets this notification on opening files, file won't be synced correctly but will ask to save new version / file.
UNLESS: we deactivate "use office applications to Sync office files that I open"
BUT the customer needs this feature in the first place.
Anyone else with the issue or a solution?