You've been muted...

%3CLINGO-SUB%20id%3D%22lingo-sub-1156627%22%20slang%3D%22en-US%22%3EYou've%20been%20muted...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1156627%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20behavior%20of%20our%20Trio%208800%20devices%20running%20in%20islands%20mode%20joining%20Teams%20meetings%20has%20recently%20changed.%26nbsp%3B%20They%20have%20started%20automatically%20muting%20and%20announcing%20to%20the%20room%20%22You've%20been%20muted%3B%20press%20*6%20to%20unmute%22.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20tried%20scheduling%20Skype%20meetings%20instead%20of%20Teams%20and%20I%20don't%20hear%20the%20announcement.%26nbsp%3B%20I've%20backleveled%20the%20firmware%20in%20the%20Trio%20device%20and%20it%20still%20happens.%26nbsp%3B%20It%20doesn't%20happen%20on%20the%20Teams%20Room%20Systems%20we%20have%2C%20nor%20if%20I%20have%20the%20meeting%20dial%20out%20to%20a%20regular%20telephone.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20new%20behavior%20began%20maybe%20a%20month%20ago%20and%20it%20is%20annoying%20my%20users.%26nbsp%3B%20Anyone%20else%20having%20the%20same%20issue%3F%26nbsp%3B%20Any%20ideas%20on%20how%20to%20stop%20it%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1156627%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

The behavior of our Trio 8800 devices running in islands mode joining Teams meetings has recently changed.  They have started automatically muting and announcing to the room "You've been muted; press *6 to unmute".

 

I've tried scheduling Skype meetings instead of Teams and I don't hear the announcement.  I've backleveled the firmware in the Trio device and it still happens.  It doesn't happen on the Teams Room Systems we have, nor if I have the meeting dial out to a regular telephone.

 

The new behavior began maybe a month ago and it is annoying my users.  Anyone else having the same issue?  Any ideas on how to stop it?

 

Thanks

0 Replies
We support Ukraine and condemn war. Push Russian government to act against war. Be brave, vocal and show your support to Ukraine. Follow the latest news HERE