Wrong notification indicator for other Teams organizations

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Deleted
Not applicable

Good day

 

I'm a guest in several teams / other organzations. In Teams is an notification indicator at the top-right corner with the total number of notification, and when you click the drop-down menu you get individual number of notifications for each organization. 

 

These notifications does not update, or update very slow, after I have read them. See attached image. I have opened these teams / cleared these notifications days ago. But they keep reappearing over and over again. Opening the actual team, and there is no new notifications. 

 

 

Anyone else had the same problem?

 

 

 

 

9 Replies
Yup, I have the same issue. You have to actually go in and click activity feed and make sure they are read, usually it wont' show new things, but it seems going there and back will clear it out, but it's doesn't match up right often and have to play hop skip with it.

We have, and we have reported it over a dozen times over the course of several months. They supposedly "fixed" something, but I keep seeing incorrect "pill count", delays and whatnot. I've given up at this point and simply use different clients for different organizations, where possible.

Yeah, If I were in a bunch of orgs I'd be making use of Franz.

Similar, but different related issue:  As a Guest User in another Tenant, the aforementioned notification icon in the "teams selector" drop-down is never updated when someone from the Tenant for whom I am a guest triggers an Activity (Chat, Likes, etc.) for me as a Guest.

 

The notification for my "home tenant" teams does update and display correctly.

 

If anyone in the thread finds a resolution, please pass along.

On going issue that everyone has. Still waiting for Microsoft to come up with a better client multi tenant solution.

This is still an ongoing issue. I have tried several solutions, including clearing the Teams cache, leaving and rejoining guest tenants, however, the notifications keeps showing, when they are not present at the actual tenant.

Does anyone know the state of this?

As of today this is issue is still ongoing. Please fix this asap because I am now constantly switching between my guest tenants to see if I have not missed an activity. Very annoying!!

The only thing you can do is run the other tenant in a browser, it's much better and you get notifications or use meetfranz a tool that lets you login to multiple teams and tenants. Cross tenant notifications probably won't be fixed for awhile, but for now, make use of the above, it will save a few hairs.

Good news is that I think they are working on fixing it. My other Teams organisation is Microsoft, which should get attentions first. A few weeks ago the notification count of 1 finally disappears (correctly), unfortunately it has since it has come back and is now stuck at 3. It does disappear when I go into the MS tenant but reappears when I return to my own. Change is progress?

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