Dec 12 2019 02:35 AM
Hello All,
I have a question that while users are already on a call or MS teams meeting, they continue to get the calls from other users. I want to know if this is the default feature of MS teams or is there any setting, that we need to check. I d
Dec 12 2019 11:35 AM
Dec 12 2019 01:04 PM
SolutionHi,
This is the default behaviour in Skype for Business too. I would say that you have three option.
1) Get used to it and educate users about it. It is useful if you are waiting for an important call.
2) Change your status to "Do not disturb" and you will not get any calls.
3) Activate Busy on Busy in the Calling policy.
https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy
Dec 13 2019 02:40 AM
Thanks for the information. Really appreciated.