We need a popup Chat notification

Occasional Visitor

I know this is an old topic, but it apparently has not been resolved.  We have been using Teams for about 6 months now and everything was going well.  When I removed our SFB licenses, I learned that most of my users were still using SFB for Chat because they do not get a pop up or obvious notification of new chats in Teams.

 

Having the new Chat open in a separate window, when it arrives, would be ideal.  But, in the meantime, just having a notification window similar to the incoming call window would accomplish what we need and let users know they have a new Chat.

 

Is this something that is currently being worked on?

1 Reply
You will get pop up banner for new chats if configured! Check the notification settings. Also, you can now use native OS notifications:

https://support.microsoft.com/en-us/office/change-your-notifications-style-in-teams-0da93820-93d0-4d...

Adam
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