Unable to set-up teams: "Someone has already set up teams for your organisation"

Occasional Visitor

I would like to use Microsoft teams for my small business, but when I try to sign into my Microsoft Account to use Teams (I have Microsoft 365), I get a message saying that "Someone has already set up teams for your organisation" meanwhile I am the owner of the organisation. I looked online for a solution and wasn't sure whether it was an issue with the domain in the email address I was using. So I created a new Microsoft Account and was able to get into Teams but now I do not have access to the contacts on my Outlook needed for my meetings.


Is there a way to solve this issue so that I am able to sign into the original account with all the contacts or otherwise, is there a way for me to copy all my contacts to the new account so that I can pay and be able schedule meetings through Outlook?

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