Jun 15 2020 10:16 AM
Jun 15 2020 10:16 AM
I know there's another thread on this, but literally none of those solutions worked, so I'm a starting a new thread.
My chat notification won't go away. All of my chats are read. Here's everything I've done to fix this already (note- It's a corporate computer so I can't mess with the anti-virus):
The only thing that seemed to maybe be the culprit was a very large company meeting and I was the last to leave. There was a lot of chat in that meeting, though I didn't participate in any of it. The reason I think this was when I went to log into to Teams from my browser, as I started to type "Microsoft Teams" I noticed in the suggested sites that there was a chat message from that meeting. So obviously I've left the meeting. I've deleted that chat. I've even left the teams channel that hosts those meetings.
For what it's worth, I don't have any notifications on the phone app (android). It's just on the desktop and the web.
Please, for the love of god, help. It's slowly driving me insane and I don't have the mental capacity to deal with anything else that makes me insane during quarantine. :) *jk- I'm fine. It's a joke*
Jun 22 2020 08:06 AM
Update: So I FINALLY cleared it. I don't know why, but I've always cleared all of my notifications and I didn't have this issue until recently, but out of sheer desperation, I decided to scroll through all my chats and found a "Who is" chat that was marked as unread from (April!!!).
So I don't know why all of the sudden the chat from April suddenly because "unread", but I've never been happier to see a green checkmark at the bottom of my screen.
Dec 09 2020 09:08 PM
@NMSAZ the notification badge was stuck for me as well.
The way I found out what was the unread message:
Strangely for me, only this thing worked, as it turned out that the unread message was a `@` mention and it was deleted. I even tried going to the top of the channel chat but you can "read" a deleted message :face_with_tears_of_joy:.
Apr 20 2021 02:34 AM
Aug 09 2021 01:46 PM
@NMSAZ I often have an alert that wont go away. I find that if I close the app on my computer and then log on to the office.com site and open Teams there and check there are no 'alerts' and I can then go back to the application on my desktop and it will be cleared.