May 19 2021 05:23 PM
May 20 2021 04:46 AM
May 25 2021 10:05 AM
Hi @nuLL55 Adam is referring to your status within Teams. Click on your photo and you'll see the options User presence in Teams - Microsoft Teams | Microsoft Docs
Jan 15 2022 07:29 AM - edited Jan 15 2022 05:45 PM
@nuLL55, I'm also getting this same problem. Well, when I had my old computer, running Windows last year, I got the problem twice. It seems to be something has gone wrong with Teams, and if you get this message, I'm sure you cannot access to the profile picture. Well, I fixed this problem with just three simple ways:
1) Save any unsaved work on your computer, close all the applications, and restart your computer. It might solve the problem, for you, as it is quite of a good thing to restart, as Teams may be lacking with something, so if you restart, it will be good as new.
2) If that didn't work, unninstall Teams from your computer. In order to do this, go to the Start Menu and navigate to the Microsoft Teams app's shortcut. Righ click on the shortcut, and click unninstall. It will open control panel (if you're in Windows 10, 8, 8.1, or 7), where you need to navigate again to the Microsoft Teams title, and double click on it, to unninstall. Then download Teams from the website, and install again.
3) You can use the web version, of Teams. Even though with a not a lot features, the web version can do the most things, the desktop version can, so since this problem, I've been using the web version of Teams, and I've done a lot. To access the web version, simply go onto, the Teams website, and access the web version, and sign in, which is simple! (teams.microsoft.com)
(I REALLY RECCOMEND YOU TO DO THIS. THIS WILL FIX THE PROBLEM WITH NO RISKS. )
please use the above method, to do it in simple ways... I reccomend all the options. ☝☝☝
PLEASE DON'T TRY TO FORMAT YOUR COMPUTER, AS IT MAY CAUSE DAMAGE TO YOUR SYSTEM.
I hope this help you.
Mar 16 2022 10:16 AM
I tried restarting MSTeams and my macbook but those did not work. I had to sign out of MSTeams and then signin again before the status icons were correct.
May 02 2022 10:43 AM - edited May 02 2022 10:44 AM
DO NOT UNINSTALL AND REINSTALL TEAMS IF: Teams was installed on your PC when a full version of Office 365 was installed. You'll end up having to uninstall all of Office and reinstall it.
In my case, I have a full version of Office 365 through my consulting company, but a basic version of Office 365 through the company I represent. I need to use the profile of the company I represent, but I need to use features from Office 365 programs on my PC.
So I sign into Teams with the company I represent. There are ongoing issues with it - one of them being that it thinks I'm offline a lot. As Microsoft can't support more than one work account on a PC - I just have to live with the issue and try to sort out the problems as they come.
May 15 2022 03:10 AM
May 15 2022 03:13 AMSolution