Hello, I have a simple issue with a family member. I am using Ofifce 365 for home with my family ,no issues there, on our windows 10 machines we can run meetings and such and we have custom backgrounds besides the blur option. One of our family members laptop decided to update to windows 11 without warning but so far no issues there. THe issue comes with Teams in windows 11, it seems that he cannot set up custom backgrounds anymore, not even different backgrounds only the BLUR option. We tried uninstalling and reinstalling teams and it did not work. Furthermore if we try to download the windows 10 teams, https://www.microsoft.com/en-ww/microsoft-teams/teams-for-home from here, and open that Teams client, it only lets you use work or school accounts, not home accounts. In fact we tried to log in with his account on that client and it said "ask your admin to enable teams" which made no sense. Same account works fine on any windows 10 machine with Teams and can set custom backgrounds and such but on windows 11 the client does not provide such options.
Is it possible to force the windows 10 Teams client to allow login of home accounts in windows 11? or should we try and revert back to windows 10 , the custom background is a feature our family uses a lot on teams calls and it seems weird to us , like a downgrade we cannot do this in windows 11 nor even install the windows 10 version.