TeaMs Direct Routing: having problem configuring/calling 5 digits or 3digits service numbers

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New Contributor
so im trying to dial a service number which has 5digit numbers and 3 digit numbers but base on sbc logs its rerouting to a user or teams cancelling the call. please help if you have any suggestions how to resolve this.
2 Replies
Hi,
Can you explain and send some more details? I do not understand what you are trying to do and what the problem is.
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