SOLVED

Teams desktop application does not show all chat/notification messages

%3CLINGO-SUB%20id%3D%22lingo-sub-2836796%22%20slang%3D%22en-US%22%3ETeams%20desktop%20application%20does%20not%20show%20all%20chat%2Fnotification%20messages%2C%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2836796%22%20slang%3D%22en-US%22%3E%3CP%3EI%20use%20two%20accounts%20in%20Teams%20and%20I%20often%20have%20to%20switch%20accounts%20and%20I%20noticed%20that%20Teams%20desktop%20application%20does%20not%20show%20all%20chat%2Fnotification%20messages%2C%20while%20Teams%20works%20correctly%20on%20the%20phone%20and%20web%20browser.%20Does%20anyone%20know%20how%20to%20solve%20this%20problem%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2836796%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMessaging%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2837024%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20desktop%20application%20does%20not%20show%20all%20chat%2Fnotification%20messages%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2837024%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20seen%20the%20same%2C%20filed%20a%20support%20ticket%20today%20and%20ms%20support%20saying%20it's%20a%20known%20issue%20which%20they%20are%20working%20to%20solve.%26nbsp%3B%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fno-new-messages-in-desktop-client-after-switching-organisation%2Fm-p%2F2752826%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fno-new-messages-in-desktop-client-after-switching-organisation%2Fm-p%2F2752826%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2837639%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20desktop%20application%20does%20not%20show%20all%20chat%2Fnotification%20messages%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2837639%22%20slang%3D%22en-US%22%3EDear%20Markus%20Johansson%2C%3CBR%20%2F%3EThank%20you%20for%20sharing%20this%20information.%3C%2FLINGO-BODY%3E
New Contributor

I use two accounts in Teams and I often have to switch accounts and I noticed that Teams desktop application does not show all chat/notification messages, while Teams works correctly on the phone and web browser. Does anyone know how to solve this problem?

2 Replies
best response confirmed by Ladslau46 (New Contributor)
Solution

I've seen the same, filed a support ticket today and ms support saying it's a known issue which they are working to solve. 
https://gorovian.000webhostapp.com/?exam=t5/microsoft-teams/no-new-messages-in-desktop-client-after-switc...

Dear Markus Johansson,
Thank you for sharing this information.
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