May 18 2021 09:34 AM
May 18 2021 09:34 AM
I have a query which I am hoping someone can help me out with.
The new Teams desktop client layout has launched, but I am experiencing an issue with the layout of the call history section.
Previously, speed dials that I add myself within the client would be ordered alphabetically, as well as being able to create my personal groups for the contacts in my speed dial.
In the new layout, both of these features appear to be missing.
Am I missing something here, or is anyone else noticing these two features are no longer available in the new layout?
May 28 2021 12:47 AM
May 31 2021 12:46 AM
May 31 2021 10:58 AM
The reaction of the Teams community is quite vocal in this other post: Re: Team Calls - screen layout - Microsoft Tech Community
The features team is reviewing this based on user feedback.
Jun 01 2021 06:24 PM
Aug 06 2021 05:15 AM
Aug 20 2021 06:25 AM
Aug 24 2021 10:01 AM
I just received the updated view for Teams Calls. I used the Speed Dial list frequently and found it to be very helpful with respect to whether a contact was Available or Busy. The new "history" screen with Speed Dial off to the right is not helpful at all. Plus all my speed dial contacts have disappeared and now would need to be reloaded. This makes using Teams much less helpful. I will revert to Outlook for contacts and Zoom for video calls until this is fixed.
Sep 30 2021 02:25 PM
I also dislike the new layout. It may be OK if there was a way to push history off to the right. Unfortunately, though, the ONE FEATURE I use in Teams all the time is now pushed off my screen. I think they didn't have a good UX study for this "improvement."
Sep 30 2021 02:29 PM
I actually met with them after they reviewed this comment and they said that were going to change it back. Apparently the wheels move very slow. They keep putting out new releases of Teams but cant seem to fix the main thing that they broke.
Hopefully we will get some action soon on this issue. This is horrible and I have been stuck with it for months now.
Sep 30 2021 02:33 PM
@BB14726 Thank you so much for letting me know! My Teams just updated today, and it's such a pain to use now. I can't imagine how terrible it has been for those people who use the feature all the time to deal with it for the past several months.
I don't think it would be as bad if we could resize the history part of the window or minimize it somehow. Right now, though, it just takes up way too much space. Plus, if I was really interested in my history, I could just go to "My Acivity."
You've given me hope, though!
Oct 01 2021 06:18 AM