"Mute All" option not available to Presenter

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Occasional Visitor

I wanted to create a meeting where only few people (some from my organization and some from outside) should be able to present content, thus I've created a new meeting with option "Who can present?" limited to "only me".  Later, during the meeting, I'll promote some to presenter. 

 

But when I've promoted one member (outside my organization) to presenter , he is not seeing MUTE ALL option. 

 

As per the following document he/she should see this option for muting all participant. 

https://support.microsoft.com/en-us/office/roles-in-a-teams-meeting-c16fa7d0-1666-4dde-8686-0a0bfe16...

 

Please help. 

 

Regards, 

Ekam Preet Singh

1 Reply

@ekampreet 

If this is while there are others in the meeting and not just the two of you, the other presenter should be able to mute audience members.  Please submit an issue from within the client by going to the small 'help' icon on the bottom left hand side of your client to report the issue.  

 

You may also want to check the support forum to see if they might have this as a known issue.  I did a quick search and didn't see anything but it's worth asking.  You can find the support forum at answers.microsoft.com - Thanks!

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