policy-based recording for calling, Licence/Service Plan Details


Customer has E5 but under License, Service Plan details _ has largely turned off everything except
Microsoft Teams, SharePoint etc for example.

What component of the service plan needs to be on to support compliance based call recording? (CsTeamsComplianceRecordingPolicy)
I see the note around "Compliance Recording can be enabled on Microsoft 365 A3/A5/E3/E5/Business Premium and Office 365 A3/A5/E3/E5 users" but I am trying to get what part of an E5 needs to be on.

Customer is just starting the journey online and is very cautious_ hence turning everything off.
My area is looking at telephony and there is a need for call recording for compliance purposes so need to justify what needs to be turned on.


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