Not allowing access to call

Occasional Visitor
A colleague in my nursery is trying to arrange virtual calls through teams with parents and other agencies.
She set up the call through the calendar and invited others, who all accepted the invite.
However, when she started the call using her ipad, no other guests were able to join the call. There were no options to "allow access" to guests and she then ended up on a call on her own.
I have been using google meet so not too great at using teams and was wondering what we are missing? Our IT dept suggested using teams to allow NHS colleagues and those with emails out with our authority to access the calls.
Any help would be great!!
1 Reply

Hi@MrsD2020 Please review this past community post, especially the Best Response, and see if it solves your issue: