SOLVED

Non-Stream Admins are unable to upload a Teams recording to Stream

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New Contributor

I am troubleshooting an issue with recording a meeting or call on Teams.

 

Whenever someone does a recording, the error "Recording failed to upload to Stream" appears and the video is only accessible through Teams for the 20 days before it expires.

 

As a test, I added my regular AD account as an admin on Stream and tried the recording again and this time it uploaded successfully. It would fail before I added myself as an admin.

 

Is there a setting that prevents non-admins from uploading their recorded meetings to Stream or am I doing something else wrong?

 

The users I'm testing with all have the Microsoft Stream portion of their E3 license enabled. 

 

Thanks

Kevin

4 Replies

@kooliokevin Hello Kevin, I would like to suggest that you go here Make sure users have upload video permissions in Microsoft Stream 

@ChristianBergstrom Hi, thanks for your reply

 

I'm having a hard time finding the explicit permission to do this. The user I just tested with this morning has the Stream license, I checked their Teams Meeting Policy and the following are all enabled: allow transcription, allow cloud recording, allow IP video. However, when they record a meeting they still get the "failed to upload to Stream" error...

 

best response confirmed by kooliokevin (New Contributor)

@ChristianBergstrom Thank you, this resolved the issue. I'm not sure how I missed it!

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