Aug 17 2020 03:03 AM
Aug 17 2020 03:03 AM
Anybody have ideas how the following new configuration can be used?
At least I could not found any new log files arrived, and existing files in my mind did not contains any new information.
Aug 18 2020 03:01 AM
Hi @Petri X
Right click on your teams icon in the system tray and select Get logs
Aug 18 2020 03:38 AM
Aug 18 2020 03:49 AM
@Petri X Hey, can't seem to find any official documentation about it either. Will let you know if I stumble across something.
Aug 18 2020 03:52 AM
@ChristianBergstrom Great to hear
I also asked on GitHub if they could share something around this, but let see if they have something to be shared.
Aug 20 2020 08:45 AM
@Petri X - agreed. Would like to see what enhancements came with this (if any).
It's almost as if the feature is giving the user to disable logging. So, maybe Teams was always logging and now users can turn it off?
Not a lot of context with this update.
Sep 18 2020 12:11 PMSolution
@Scott_Francis @Petri X @ChristianBergstrom and all: I asked the PMs about this and they sent me to this document: https://docs.microsoft.com/en-us/MicrosoftTeams/log-files?branch=v-lanac-logging
Sep 18 2020 12:48 PM
Sep 20 2020 07:12 AM
Looks like they have updated that page in this week. Following section is the new section:
But I still hate this statement:
"They are required for support cases only upon request and can only be inspected by Microsoft."
Hard to believe that they are not willing to share the tool to convert the logs files to text. The logs seems to be written in ULOG format, so why we need to write our own tools to open them? How great it would be if they announce a tool in MSIgnite? :D
Sep 20 2020 07:46 AM
Sep 20 2021 08:09 AM
@Scott_Francis , it doesn't seem to be an option for clients in GCC; There is no checkbox to enable logging there.
None of the documentation confirms this, though.
May 24 2022 02:06 PM
Hi, Teams support here. This option must be enabled in order to collect media logs. Media logs are used to diagnose problems during meetings, usually quality related