SOLVED

Names disappear from participant list

Occasional Contributor

Microsoft Teams Version 1.4.00.4167 (64-bit). It was last updated on 3/1/21.

 

While in a video meeting, open participant list, mouse over (hover over) names in participant list and names disappear. Can click on top of list and name reappear, but unable to use participant controls (mute, etc.)... I am experiencing this on two separate computers. Both computers have two external monitors (one computer uses 2 x HDMI, the other computer uses 2 x Display Port).

 

Reproducible at will. Image of example attached.

45 Replies

@TeamsEnthusiast 

 

Forget mid April - it's still not fixed mid August.   Pretty poor form.

Please look at the "best response" here.

My users are still experiencing this. From where do I obtain this fix?

@BRIAN MERRILL 

 

I've not experienced the issue recently. The window maximising did work on my Mac when the issue was less intermittent. I'm on 1.4.00.22265 -- last updated on 2021-08-24.

One of our users have the same. We have cleared the cache, reinstalled MS Teams - same effect. Will try to upgrade windows and all components (especially graphic drivers) on the workstation.

@Pawel Jarosz I have the issue on my business laptop and by using this the bug is "resolved". See if that or adjusting the window will do it for you as well, at least until they implement the fix.

 

ChristianJBergstrom_0-1630398311542.png

 

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