Multi tenant question- Teams

New Contributor

I have the following setup.


Carrier base Domain:

Carrier SBC FQDN:

Customer 1 subdomain :

Both and are pointing to SBC Public IP.


The divert trunk works well without issue. But the option ping on carrier direct routing is showing issues.

I was using "" as SBC address on carrier tenant.

If i change SBC address to, the divert trunk wont work as is not allow on customer tenant. But showing good status with both TLS and option ping up.


Also, users on carrier tenant can only make outbound calls using SBC not



Any feedback will be helpful.







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