SOLVED

Microsoft Teams -- Unable to create Teams

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Occasional Contributor

hi,

 

I am a global administrator. I don't have an option to create new teams in Teams application or in web portal. Feature is enabled in services and add-ins at admin portal.  I Spoke with Microsoft support and they said I must create a group in Groups section in Admin portal. Is this right?

Is there a way where, I can allow users to create groups with out bothering us every 5 mins to create a group?

Please advise

 

28 Replies

Few things I want to Add. We have ADsync enabled and I have Enterprise E3 license attached to my account

Hmm! I bet you can’t create a group either! You should be able to do this from teams also! I belive it comes down to you can’t create groups at all! It seems someone before has restricted office 365 group creation to members in a security group! Check the sec groups and see if you can find a group there which is named something like that! Also you should talk to other admins about this? Who else could have done this?
In the end, you can check/change this with powershell! See following link for guidance and cmdlets regarding this:

https://docs.microsoft.com/en-us/office365/admin/create-groups/manage-creation-of-groups?view=o365-w...

If this is the case, some administrator must have done this for some reason! Find out who and the main reason for this

Adam
Sync have no affect in ability to create office 365 groups

Adam
Adam is probabaly on the right track here. Those settings to restrict group creation also will restrict global admin. You’ll have to edit those and add yourself and anyone else you want to create teams.

Chris, FYI, Global Admins can always create Groups. The docs state "The steps in this article doesn't prevent members of certain roles from creating Office 365 Groups. Office 365 Global admins may create Office 365 Groups via any means, such as the Office 365 Admin center, Planner, Teams, Exchange, and SharePoint Online."

 

The doc can state all it wants but in the real world if you set the Office 365 group creation restriction and you aren't in the associated group. Global admin or not you cannot create Teams from inside Teams, you can create groups from the admin center, but not Teams from inside Teams and most likely the new Teams admin center, but I haven't tested that since it released yet.

We used to help folks out on here that couldn't create Teams and they were global admins and it was due to them not setting the group creation restrictions properly :P.

Now I could eat crow and this has changed recently, but last I checked it wasn't, and this guy seems to be experiencing something similar as a global admin :).
Ey Chris, :) I would pay for seeing you eating crow :P...just joking, I think "null null" needs to provide us more information about any change in his tenant that is not allowing to create Groups and Teams anymore...totally agree it seems the Group restriction creation has been applied by someone
I love waking up and see the all the updates in a thread!!:face_with_tears_of_joy:

I can confirm About the admin experience when global admin’s not in the group creation security group! At least since a week ago!!

Adam

Chris,

 

Can you please advise where these settings are?

 

best response confirmed by null null (Occasional Contributor)
Solution
See the post Adam posted: https://docs.microsoft.com/en-us/office365/admin/create-groups/manage-creation-of-groups?view=o365-w...

When this is set, only people in the group assigned can create Teams and Groups in the apps themselves, you can still create groups as an admin via the portal.

This topic is nothing I can do, I'm sorry
Try talk to or reach someone that has a admin role or say in this
That worked like a treat. Thanks for your help.

@Chris WebbDoesn't make a difference if the Global Admin is a member of the 'AllowedToCreateGroups' group, it doesn't allow either way. I've set it so that anybody in the security group Staff can create Teams and it works fine for them. I've added and removed the Global Admin from the AllowedToCreate group to no avail. I can create Teams from the Teams admin portal but that doesn't allow me to create Staff Teams with a Staff Notebook.

@adam deltingerThe reason for restricting group creation is - teenagers! By default students could create groups and you can imagine the mess. I added the Global Admin into the allow group but it still doesn't allow Team creation. Only other ways is via Groups creation or via the Teams portal but neither of these methods allow me to create a Staff Team with a staff notebook used in education settings.

@Alan Birch @adam deltinger I am having the same issue. I am a Global Admin and I read through everything above and I have completed all the steps, as follows:

 

  1. Created a specific group called AllowedToCreateGroups. See screenshot here: https://gyazo.com/575d10a20e89417911b945805c370604.
  2. Ran the Windows Powershell script to assign group creation permissions to this group, see screenshot here: https://gyazo.com/1677e967218d149e0e461a635fea4f9c and here: https://gyazo.com/e6d465f336fc73a57023b1ca0ed3ce76 but what is odd, is that the documentation here, shows a screenshot of a GroupId that gets created, but I don't see that ID?

Here's a screenshot from Microsoft Teams, showing that I can only JOIN and not CREATE a team: https://gyazo.com/70e6ce1ccbd01974b49edf2f42ef4d54.

 

Any advice guys?

 

Thanks

Mark

@watzupmark Were you able to resolve this? I have the exact same issue... 

 

Thanks

 

Kind regards

Dieter

@Dieter Haspeslaghq I have not been able to resolve this yet. And have had no other response yet... Please let me know if you find a solution? 

cc @Alan Birch @adam deltinger 

@null null 

I hope it helps

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