SOLVED

Microsoft teams error

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New Contributor

Hi guys! I want to ask you guys that my microsoft teams app disappears whenever I open chat so is there anything I can fix this problem? I've already uninstalled and reinstalled it but it keeps disappearing. However, it works when I use it with the website. If you have any suggestions, please let me know. Thanks.  

 

Edit : Tqsm for the suggestions. I got my Microsoft teams back by signing out and in again. 

2 Replies
best response confirmed by Juan Carlos González Martín (MVP)
Solution
You might want to try couple of things
- sign out and then sign back in
- toggle with new meetings experience: turn off, quit Teams, turn on, quit Teams and then check the behavior
- cleanup Teams cache. https://www.onmsft.com/how-to/how-to-clear-your-microsoft-teams-cache-on-windows-10

When installing the Teams again make sure you download it from Microsoft so you have the latest version

@Vesa Nopanen Thank you so much for your suggestion. I'm gonna try that out. 

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