Meeting not able to turn video on using ipad

New Contributor

Hi, tried this with a colleague earlier who was also using an iPad; before joining the meeting, the “video is off” was greyed out and thereafter I could see her but she could not see me. It did work well, however, in a video call.
Is there settings somewhere that could enable the video function in meetings? The iPad is running the latest operating system iPadOS 13.4.

I would appreciate any advise as this would be essential for giving remote lessons during school closure, thanks.

2 Replies


By default, video is fully supported on iOS devices. Your IT administrators may have disabled video calling for Teams via a Meetings policy. You should point them to this documentation -

@Brad Groux 


Thank you, had the admin on the case yesterday. They re-added me onto the policy for teachers and a few hours later it is now all working!


thanks all