Apr 07 2020 11:27 PM
Apr 08 2020 01:12 AM
The problem I guess is not that the volume is low, you can hear without any problems, right? The problem is the popup warning. I think that this is because that you don't use a certified audio device, so Teams thinks there is some kind of problem with your audio device.
Check this page for certified devices.
Dec 02 2020 02:34 AM
@Linus Cansby Certified device to use Teams? Really? Does Microsoft think they can establish limits and requirements to audio standards? Like KGB? Don't make me laugh. That's fricking annoying message your customers are asking to remove, do it, silently.
Dec 04 2020 11:22 AM - edited Dec 04 2020 11:25 AM
@Linus Cansby I'm using an external audio interface and getting the same annoying message every time I join a call. Needing to use a certified device is a joke. Microsoft needs to add an option to never show the message again.
Mar 05 2021 12:43 PM
@noelc63 I'm using a Focusrite Scarlett 18i20 with Logic Pro X - We use this for our online worship. The members are able to hear me, but I'm unable to hear them. If I change to HDMI I can hear the audio. But if I switch to the 18i20 - no volume. This is the message that keeps showing up "You may not be able to hear because your speaker volume is too low."
Apr 28 2021 09:26 PM - edited Apr 28 2021 09:28 PM
@AAbraham3 I am using Focusrite 18i8. Getting "Low Speaker Volume" and noone can hear me. WHY can't they make it simple? Took two months to finally dial in ZOOM. New group using Teams. Started out like it was going to be super easy, but wishful thinking. Anyone have a remedy using Focusrite Interface?
Jun 15 2021 11:11 AM
Sep 07 2021 11:57 PM
Microsoft made a really stupid assumption with Teams - that every person's audio input happens on channel 1.
I also use a Focusrite interface with a microphone connected on channel 2. Zoom and Slack have no problem, everyone could always hear me just fine. Teams - no sound at all. Finally I used audio software (Loopback) on my Mac to create a new virtual audio device called "Teams Input" that simply routes audio from channel 2 (where my mic plugs into the Focusrite) to channel 1. Then in Teams preferences, select "Teams Input" as the microphone input. Problem solved.
Or I could reorganise all my gear to satisfy Microsoft's channel 1 assumption... nah.
I cannot say enough good things about Loopback audio software for Mac. Unfortunately it's not free, (or cheap). But if you already have professional audio hardware you will find a use for it. Another way you might find it useful is with the Rocksmith game, naming a virtual audio device "Rocksmith USB Cable Adapter" allows you to route amplifier or guitar to the game without using the special Rocksmith USB cable.