Issue with Teams Mobile Notification

%3CLINGO-SUB%20id%3D%22lingo-sub-2546382%22%20slang%3D%22en-US%22%3EIssue%20with%20Teams%20Mobile%20Notification%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2546382%22%20slang%3D%22en-US%22%3EAnyone%20else%20facing%20this%20issue%20with%20Microsoft%20Teams%20notification.%20I'm%20getting%20the%20notification%20banner%20on%20my%20notification%20panel.But%20there's%20no%20sound.%20All%20the%20notification%20options%20are%20turned%20on%20for%20both%20teams%20and%20phone%20settings.Phone%20is%20not%20on%20silent%20mode.%20Tried%20clearing%20cache%2C%20restarting%2C%20uninstalling%20and%20reinstalling.%20I%20saw%20on%20other%20forums%20that%20many%20others%20are%20also%20facing%20the%20issue%2C%20but%20couldn't%20find%20any%20solution.%20I'm%20facing%20the%20issue%20on%20my%20work%20profile.%20I%20tried%20contacting%20the%20work%20tech%20support%2C%20they%20said%20its%20an%20issue%20with%20the%20app.%20Call%20notification%20is%20working%20fine%2C%20issue%20is%20for%20chat%20and%20activities.%20Any%20help%20regarding%20this%20would%20be%20so%20helpful.%3CBR%20%2F%3EThanks%20in%20advance%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2546382%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EBUG%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EChat%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Eissue%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ENotification%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESupport%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESupport%20needed%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Eurgent%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor
Anyone else facing this issue with Microsoft Teams notification. I'm getting the notification banner on my notification panel.But there's no sound. All the notification options are turned on for both teams and phone settings.Phone is not on silent mode. Tried clearing cache, restarting, uninstalling and reinstalling. I saw on other forums that many others are also facing the issue, but couldn't find any solution. I'm facing the issue on my work profile. I tried contacting the work tech support, they said its an issue with the app. Call notification is working fine, issue is for chat and activities. Any help regarding this would be so helpful.
Thanks in advance
1 Reply
Hi @Casualsurfer365

1.) What type of phone is it? Android or IoS?
2.) What OS version?
3.) What version of the Teams App?

Best, Chris
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