SOLVED

I cannot switch back to my guest account after switching to my primary account

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New Contributor

I was added as guest of my client. I was able to see the switch account button beside my profile but the moment I switch to my primary account, the link or button to switch to my guest account disappear.

 

I need to go back to the email invite I got from my customer just to be able to access my guest account.

 

Let me know what file do you need from me to check this out.

2 Replies

@Sonny0923, does the same behavior occur from both the web & desktop clients? It could possibly be the amount of time in between they added you. 

best response confirmed by Sam Cosby (Microsoft)
Solution

@Sam Cosby  It is fixed now! Root cause was my external account within my client's AD has some issues. When I restarted my laptop everything is okay now. Thanks!

 

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