Mar 25 2020 10:21 PM
Mar 25 2020 10:21 PM
We have a chat and group call in it.
Problem: When everyone is muted, we able to hear background noise, like radio.
This noise goes from the Teams app, not from the mic or so. After disabling Teams in the Volume Mixer, the noise is gone.
Mar 26 2020 12:04 AM
Mar 26 2020 03:11 AM
Probably something with a device as Adam says, or that someone actually is not muted. Have you tried to be alone in a meeting, do you here it then? If so if someone else is alone in a meeting from another computer, can they hear anything?
Mar 26 2020 04:20 AM
This seems to be issue with the one of the user in Microsoft Teams Meeting. I have personally faced the issue multiple times. I have seen issues wherein one of my colleague who has joined the meeting via Bluetooth headphones was causing issues with all the other participants.
Hence check if it is the issue with you Headset or Device. As suggested try to see if you are alone in the meeting does it causes same issues? Try with a different headset and check.
Mar 26 2020 07:32 AM
EVERYONE is muted.
I even pressed "mute all"!
And of course I was muted by myself.
Mar 26 2020 07:36 AM
Source of the noise - is Teams, as after muting Teams in "Volume mixer" noise gone.
Secondly, I even disabled my own mic in the control panel. And ALL other participants were muted, I even pressed "Mute all" to be 100% sure.
Mar 31 2020 02:10 PM
@QuiverNAY Try using the teams via the web app instead, the problem doesn't happen on the web client.
Mar 31 2020 02:24 PM
Apr 21 2020 09:57 PM - edited Apr 21 2020 09:58 PM
I'm almost certain this is by design to let you know when you're on a call. It's called "comfort noise". I agree it's too loud.
Doesn't look like there's an easy way to disable it at the client.
Apr 22 2020 12:09 PM
Nope, it was not any screen sharing. At least at the moment. It was the video from the cameras before.
Apr 22 2020 10:42 PM - edited Apr 22 2020 10:53 PM
It's by the design, it's a bad design. Headache and headphones battery even state it as evil =)
PS: Yes it sounds similar (some kind of white noise), but more quiet.
May 20 2020 09:56 AM
@cfoale I've just bought a new laptop and teams sounds exactly like that with anyone in room, but not when alone in room. Same people on old laptop are fine!
May 22 2020 04:11 PM
@QuiverNAYWe do experience exactly the same: When someone is speaking, it's gone. When they stop, the hissing noise kicks in. Very annoying and fatiguing!
I resolved it by an external hardware gate (Behringer XR4400) but it would be nice if this would be solved in Teams itself.
Jun 29 2020 08:00 AM
@QuiverNAY did you able to fix it? I am also facing the same problem. I recommended MSTeams to my team and other teams in my organization. but they are leaving it due to this background noise.
Oct 07 2020 02:08 AM - edited Oct 07 2020 02:09 AM
Vote to make comfort noise optional: