Guest user stuck on loading wheel after accepting an invite?

%3CLINGO-SUB%20id%3D%22lingo-sub-1352576%22%20slang%3D%22en-US%22%3EGuest%20user%20stuck%20on%20loading%20wheel%20after%20accepting%20an%20invite%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1352576%22%20slang%3D%22en-US%22%3E%3CP%3EWe've%20setup%20our%20tenant%20to%20allow%20for%20guest%20user%20access%20to%20Teams.%20After%20inviting%20a%20guest%20user%2C%20they%20have%20accepted%20the%20invitation%20sent%20through%20to%20their%20inbox.%20However%2C%20upon%20opening%20the%20link%20they%20just%20see%20Teams%20stuck%20on%20a%20loading%20wheel%20like%20below%20(happens%20on%20the%20web%20app%20also).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22MS%20Teams%20Stuck.png%22%20style%3D%22width%3A%20967px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F188160iC92FE6FCE0E9B636%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22MS%20Teams%20Stuck.png%22%20alt%3D%22MS%20Teams%20Stuck.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAfter%20trying%20the%20same%20invitation%20process%20using%20a%20personal%20email%20address%2C%20I%20can%20open%20into%20Teams%20perfectly%20fine.%20Does%20anybody%20know%20what%20might%20be%20causing%20this%20or%20whether%20anything%20can%20be%20done%20to%20fix%20it%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1352576%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EGuest%20Access%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

We've setup our tenant to allow for guest user access to Teams. After inviting a guest user, they have accepted the invitation sent through to their inbox. However, upon opening the link they just see Teams stuck on a loading wheel like below (happens on the web app also).

 

MS Teams Stuck.png

 

After trying the same invitation process using a personal email address, I can open into Teams perfectly fine. Does anybody know what might be causing this or whether anything can be done to fix it?

 

Thanks

0 Replies
We support Ukraine and condemn war. Push Russian government to act against war. Be brave, vocal and show your support to Ukraine. Follow the latest news HERE