Apr 02 2020 03:47 AM - edited Apr 02 2020 07:26 AM
Apr 02 2020 03:47 AM - edited Apr 02 2020 07:26 AM
According to this UserVoice (https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36613579-guest-presenter-in-te...) it should be possible to invite a guest user as a presenter in a Teams live meeting?
However when I invite a guest user, they click on the link and sign in to the Teams app with their guest account (I can see their account in Azure AD), but Teams tells them they aren't a member of any Team?
Do I have to add them to one Team?
Edit: I added one guest user to a training team we use. They were then able to join the live event. This seems really strange. You're supposed to add every guest presenter you have to some Team?
Apr 02 2020 06:41 AM
@David Gorman I have the same problem, and when I join anonymously or when I'm in the event I don't have the option to share my screen of any other button that I should be able to see (see: 'Present in a live event in Teams' on the Microsoft site.
Apr 02 2020 12:53 PM
If you invite an external user with an guest account in your tenant, they have to switch organisation to your organisation in Teams first and then they can join the Live Event meeting as a presenter. When you invite a guest in will say (Guest) after the name.
If you invite an external user that don't have a guest account in your tenant, then they can join your Live Event meeting without switching tenant first.
Apr 02 2020 01:13 PM
Apr 02 2020 02:52 PMSolution
The App panel that they see is that in the Teams client? They have to get the Teams client up and running so then they need a guest account with access to a Team. Or they need to have an account that is a member of a Teams organisation, Teams free works.
To view a meeting you don't have to be signed in if you create a public event, Org-wide will require all attendees to sign in to your organisation.
Apr 03 2020 12:47 AM
Hi @Linus Cansby , thank you, that;s clarified things. I had hoped we could invite guest user who weren't a member of a Team or had to to create a free Teams account. I was hoping inviting them from Azure as guest would give them that access.
In any case I don't think Teams live events will work for our webinar/conference as it's lacking some other features but good to know what I need to do.
May 12 2020 07:58 AM
One thing I didn't see in this thread is the 24-hour waiting period from the time a Guests email is added to a Live Event to the point when they can actually login from outside the organization (this is strictly for Live Events). We've been wrestling with Teams since the pandemic and we have found that the 24-hour period often works, regardless of whether they are registered in Azure Active Directory. We have also found that people whose emails are registered as a Microsoft Account (maybe through Xbox or whatever), have a much easier time getting into Live Events, even outside our org.
May 12 2020 05:16 PM
@Tuk_Williams interesting you just shared your experience. I am actually working with MS Premier on this issue. The MS engineer claimed and confirmed from his side that an anonymously join should work for guest account as a presenter in a live event. Unfortunately it didn't work for me.
If you don't mind, could you share with a little detail? did you make it work for guests as presenter by anonymously joining or you had to create a guest in Azure AD in advance to sign in? or both options worked for you? (by the way, I waited over 24 hours for my guest. it still didn't work for me though)
May 25 2020 12:24 AM
I had the same issue, it doesn't seems to be documented anywhere, but you need to invite guest presenters from Teams, just as you did. Otherwise they are not added to your organization in teams. So even if they already had Teams client they won't be able to switch to your organizations.
Well at least inviting them from Teams is enough.
I suspect simply inviting them from Azure AD does not give them access to all resource that is required for Teams guest login.
May 25 2020 02:25 AM
If they have a Teams account in another tenant you don't need to invite them as guests, then they can be external presenters. If they don't have an existing Teams account you have to invite them as guests.
May 25 2020 02:38 AM
Hi @Linus Cansby , that's it. It just doesn't seem intuitive. It looks like you can just "invite the user" as a guest presenter but there's a few more steps that aren't well documented.
Tbh, it's one of the reasons we ended up using Zoom for webinars because it's more streamlined and doesn't require these steps.
May 25 2020 03:47 AM
Are you certain it is not only working with other tenant if you are "federated" with the actually tenant in question. Some companies have explicit allowed domain list for Teams federation.
I know that we had issues when the guest had a free Teams organization registered with her account.
There was no way for her to switch organizations, nor see could join as a presenter, always ended up as an attendee.
May 25 2020 12:24 PM
@ZsoltAsztalos If your administrator blocked some domains for federation that shouldn't stop guest access from that domain. But guest access could also be blocked for a domain and that is the case it will be problems to invite guests to a Live Event as guest presenters.
Jun 19 2020 01:09 PM
@Raj Krishnan No. the case has been escalated to a higher level for a further investigation. According to MS Premier, they thought it was fixed but it still doesn't work in my environment. this week I did a bunch of testing and sent MS Premier another around of logs.
According to MS support, there shouldn't be any pre-requisites to make it work.
Hope this helps.
Jun 19 2020 01:32 PM - edited Jun 19 2020 01:34 PM
Thanks. I am also trying to figure out exactly as what is needed to make two external invitees in their yahoo or gmail email address as presenters in Teams live events or when one has business email address that is not linked to any azure AD tenant or have o365 account. Could you please share what worked for you and as guest presenter what you or they need do? Does the guest presenter need to have Teams license? Does the external invitee need to create or have a Microsoft account prior to join and present in live event meeting?