Error when try to add Shifts to my Team in Teams

New Contributor

When i want to add Shifts App on Teams, i have the follow error since 2 weeks ago:

It's not you, it's us
Something went wrong. Please try again.

I try once and again, and nothing different happends

why this error appear?

3 Replies

Does the same error occur if you use the web based version of Teams? 

Kind Regards
Oliwer Sjöberg

Hi @oliwer_sjoberg. Thanks for your anwser. 


Yes, i have the same error when try to do the same steps using the web based version. 




Hello @PabloBarba 


Could you verify from the Teams Admin center that the Shifts app is not currently being blocked? 


1: Login to

2: go to Teams apps > Permission policies and verify that no apps are currently blocked 

3: Go To Teams apps >App Setup Policies and verify that Shifts is displayed here as well ( sorry that the admin center in the image below is in Swedish ) 




If you've verified everything above and still receive this error please let me know


Kind Regards
Oliwer Sjöberg