Apr 22 2020 12:31 AM
Apr 22 2020 12:31 AM
I work as a consultant and logged in once at my old clients (client A) teams environment for a call.
I do not work with client A anymore but whenever I click "open with teams" for a video call, I get prompted to login to CLIENT A's environment, with their logo and all. I tried a million different things and have browsed this forum for a month without any success. My account i stuck in limbo.
So I tried setting up a completely new account that has nothing to do with Client A in any sort of way. Guess what, I'm still being sent to CLIENT A's login screen for teams when I click "open with teams".
So I tried reinstalling microsoft teams, to no avail... I'm still getting pushed to login to Client A's login domain. This is not a problem with ANY OTHER microsoft product, ONLY with teams.
During this entire thing I've never ever once been asked to even input a password. I simply get called to add my e-mail/login name which ofc gets rejected because I'm not working with Client A again.
Please, help me sort this out so I can continue working and not always have to login as an anonymous user with no functionality and ability to gain permissions.
Apr 22 2020 12:45 AM
If you don't have your own M365 tenant and teams, I don't see what you would log in to though? In that case you ought to be an 'anonymous' guest in meetings. If you had your own environment then your account would be homed there.
Apr 22 2020 01:00 AM
Apr 22 2020 01:14 AM
@Steven Collier also, if I'm a completely new user in Microsoft Teams, why should I be directed into a specific company's login portal? That seems very weird to me. I wouldn't want to be directed into Price Waterhouse Coopers login portal if I'm working for IBM and just started a new account.
Apr 22 2020 01:36 AMSolution
Apr 22 2020 02:15 AM
@adam deltinger I have asked them to remove me completely and since I'm not longer working with them it's really impossible to confirm if this has been done appropriately or not.
However, even if I start a new account, I'm still bound to their login portal. This should not happen.
I checked out your link, but I'm on Mac so unfortunately I cannot go through those steps :(
All cache is cleared from my browser which allows me to visit calls as anonymous.
Tried re-installing 5 times over this past month if not more.
Thanks for your reply,
Apr 22 2020 02:22 AM
Apr 22 2020 02:26 AM
@adam deltinger I removed all appdata etc from the corresponding Mac location and it worked!
I can now use the product again! I cannot believe this isn't anywhere even remotely discussed when searching for login problems.
Thank you for the help, clearing all the appdata is what was needed. It's to be honest really weird that the software decides to permanently save the login portal through re-installs and not give you any GUI option to change that.