cannot assign DDI numbers to users

Valued Contributor

Hello Teams Community,


Please i need your help on this issue. 


I am unable to assign an operator to connect the number.


The user cannot be located when i try to assign the number from the team's admin portal.


I Attempt using PowerShell  Set-CsPhoneNumberAssignment -Identity -PhoneNumber +44xxxxxxx -PhoneNumberType Operatorconnec


I got an error propped up that the user lacks appropriate licenses to assign a "operatorconnect" number.


I have a Business basic and Business voice license


I also has Common Area Phone


Here is the error



1 Reply
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