Oct 13 2020 01:49 AM
Oct 13 2020 01:49 AM
When I'm in a Teams meeting I can't hear anything else in my headset but the sound from the meeting.
It's like the headset only pulls sound from Teams and not Windows.
Anyone who knows how to solve this?
Oct 14 2020 07:55 AM
@jwschwaner If I understand the question correctly, this may be the solution:
Oct 15 2020 12:02 AM
I'm sorry to dissapoint you, but you're not understanding it correctly.
My problem is; when I'm in a Teams call and want to listen to music or something at the same time, I can only hear teams in my headset.
When I'm joining a Teams call it's like my headset makes to different devices on my pc and it only plays sounds from the device where teams are on it.
Hope you understand :)
Nov 30 2020 11:44 AM
Bump. Have you had any luck finding a solution to this? I have the same issue. Would like to listen to audio on programs other than Teams while on a Teams meeting.
For example, someone may send a link to a video on Box or Youtube for everyone to watch but I can't hear the audio when playing the video on the browser because the Teams meeting is open.
Dec 01 2020 10:48 AM - edited Dec 01 2020 11:41 AM
@StK104 @jwschwaner Was having the same problem. I use a Bluetooth headset. After joining my call, I switched computer global sound via the speaker icon in the taskbar to my computer speakers and now I can hear audio in other applications (web browser video content) through my computer speakers and still hear my call through my headset.
Feb 11 2021 12:53 AMSolution
hi, @jwschwaner. I had the same problem, but i found an easy fix, all you have to do is go into the sound configuration screen, and select the stereo mode (instead of handsfree ag) of you headset as default, that should fix the problem
Jul 20 2021 12:48 AM
I see that you also faced the same problem.... For this to work you need a pair of bluetooth headphones..... Ok first go to the speaker option on the taskbar and right click on it and then choose Open Sound Settings.. Then scroll down to the bottom most option
Then choose the option of App volume and device preferences...
Then on the browser on which you are listening to music or the app itself and the change the default output to the speaker or headphones.... And that's it..... Or you can just connect your earphones and then it will work on its own.... I hope it help as I am a student who likes music...
Jul 20 2021 07:11 AM
@07stanvh i feel this is a great solution but if u look at the microphone settings there is no stereo option connected with the headset ( stero mix is available which is the microphone of the system) so when we have to unmute and speak we cant access the microphone of the system is there any solution to solve this?