Call Queue Power BI reporting Issue

%3CLINGO-SUB%20id%3D%22lingo-sub-2839015%22%20slang%3D%22en-US%22%3ECall%20Queue%20Power%20BI%20reporting%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2839015%22%20slang%3D%22en-US%22%3E%3CP%3EHey%20guys!%3C%2FP%3E%3CP%3EHope%20you%20can%20help%20me%20with%20my%20issue%20below%3C%2FP%3E%3CP%3EI%20was%20following%20this%20article%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Faa-cq-cqd-historical-reports%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Faa-cq-cqd-historical-reports%3C%2FA%3E%26nbsp%3Bto%20set%20up%20a%20report%2Fanalytics%20on%20call%20volumes%2C%20etc%20for%20our%20call%20queues%20in%20Teams%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHowever%2C%20it%20seems%20like%20the%20call%20queue%20identity%20on%20the%20Power%20BI%20I'm%20getting%2C%20does%20not%20match%20the%20queues%20we%20have%20on%20Teams%20admin%20Center%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22wacky_woohoo_pizza_man_0-1634060209494.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F316824i6466165595F0EBBB%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22wacky_woohoo_pizza_man_0-1634060209494.png%22%20alt%3D%22wacky_woohoo_pizza_man_0-1634060209494.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EHere's%20the%20ones%20available%20on%20Power%20BI%20Query%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22wacky_woohoo_pizza_man_1-1634060359470.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F316825i53CD209CD0BC31AA%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22wacky_woohoo_pizza_man_1-1634060359470.png%22%20alt%3D%22wacky_woohoo_pizza_man_1-1634060359470.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EHere's%20in%20the%20Teams%20admin%20center.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyone%20can%20please%20help%20me%20get%20reports%20on%20the%20ones%20in%20Teams%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2839015%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAnalytics%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Frequent Visitor

Hey guys!

Hope you can help me with my issue below

I was following this article: https://docs.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports to set up a report/analytics on call volumes, etc for our call queues in Teams

 

However, it seems like the call queue identity on the Power BI I'm getting, does not match the queues we have on Teams admin Center

wacky_woohoo_pizza_man_0-1634060209494.png

Here's the ones available on Power BI Query

wacky_woohoo_pizza_man_1-1634060359470.png

Here's in the Teams admin center.

 

Anyone can please help me get reports on the ones in Teams?

 

 

 

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