Break in Business Hours- Auto Attendant in Teams

New Contributor

Hello All,

 

I was configuring an Auto Attendant flow were under the business hours section, I need to show a break for lunch. My question is, would it be possible for having a different greeting message to be played during this period which is different from the after-hours call flow?

 

I thought this would be an ideal forum to seek guidance here or understand best practices to follow.

Thanks,

 

Gautam Lakshmiratan

2 Replies
Hi, @ThreseSolimeno and @Steven Collier, my question is from this specific link, how can one set different incoming call-handling options and greetings for after-hours, when there is a single option to input the Greeting Window?

https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant#:~:text=Busines....
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