Break in Business Hours- Auto Attendant in Teams

New Contributor

Hello All,


I was configuring an Auto Attendant flow were under the business hours section, I need to show a break for lunch. My question is, would it be possible for having a different greeting message to be played during this period which is different from the after-hours call flow?


I thought this would be an ideal forum to seek guidance here or understand best practices to follow.



Gautam Lakshmiratan

2 Replies
Hi, @ThreseSolimeno and @Steven Collier, my question is from this specific link, how can one set different incoming call-handling options and greetings for after-hours, when there is a single option to input the Greeting Window?