Based on customer feedback, we are updating how presence works when organizations are using both Microsoft Teams and Skype for Business. With this update, routing and presence are fully aligned. To ensure that routing follows presence, presence publishing is now based on a user’s coexistence mode
If a user is in TeamsOnly mode, then any other user, whether in Teams or Skype for Business, will see presence based on the user’s activity in Teams.
If a user is in any of these modes: SfbOnly, SfbWithTeamsCollab, SfbWithTeamsCollabAndMeetings – then any other user, whether in Teams or Skype for Business, will see presence based on the user’s activity in Skype for Business.
If a user is in Islands or Legacy mode, presence is independent and the values need not match.
Please note that If a recipient you previously had a conversation thread with is subsequently upgraded to Teams, that thread will no longer reflect accurate presence and will no longer be routable. You should start a new thread.
You can find more information about co-existence modes here
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