SOLVED

IPC alerts doesn't update using the api

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Occasional Contributor

Our customers are trying to modify or resolve his alerts from IPC provider but nothing happens, the rest of the providers works fine.
Is there any problem with the IPC's alerts?

 

The API returns a 404 error.

3 Replies

@Jordi Marchán Martínez could you provide more details (tenantId, alertId) so we can investigate?

Thanks, Michael

@Michael Shalev Today it works fine, but between 28/06/2019 and 01/06/2019 we couldn't update it.

best response confirmed by Jordi Marchán Martínez (Occasional Contributor)
Solution

@Jordi Marchán Martínez - We identified and resolved an issue that affected European data centers

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