Error deploying MDI sensor

Contributor

Hi All,

 

First time working with this functionality.

 

Get the following error when trying to deploy sensor onto a domain controller:

 

2021-03-16 12:59:53.8664 Debug CreateCertificateAction Revert started
2021-03-16 12:59:53.8664 Debug CreateCertificateAction Revert finished
2021-03-16 12:59:53.8664 Debug InstallActionGroup Revert finished
2021-03-16 12:59:53.9446 Error DnsName Deployer failed [arguments=0qX02CRDgX2zoOt1xmrJLQ==]
Microsoft.Tri.Infrastructure.ExtendedException: Failed to parse DnsName

 

Any help would be much appreciated...

 

Thanks,

 

Tim

11 Replies
Please paste the full callstack, this is not enough to understand where exactly things gone wrong...
Sure, thanks.
Here it is:

2021-03-16 12:14:40.4054 Warn JsonSerializerSettingsExtension+JsonSerializationBinder GetTypeFromName [typeName=InstallDeploymentArguments]
2021-03-16 12:14:40.5773 Warn JsonSerializerSettingsExtension+JsonSerializationBinder GetTypeFromName [typeName=EndpointData]
2021-03-16 12:14:40.7335 Info Program Main Deployer started [arguments=0qX02CRDgX2zoOt1xmrJLQ==]
2021-03-16 12:14:40.8116 Debug InstallActionGroup Apply started
2021-03-16 12:14:40.8116 Debug CreateCertificateAction Apply started [suppressFailure=False]
2021-03-16 12:14:46.0686 Debug CreateCertificateAction Apply finished
2021-03-16 12:14:46.0686 Debug CreateSensorAction Apply started [suppressFailure=False]
2021-03-16 12:14:46.0843 Debug InstallActionGroup Revert started
2021-03-16 12:14:46.0843 Warn InstallActionGroup Revert reverting [rollbackAction=CreateCertificateAction index=0 count=1]
2021-03-16 12:14:46.0843 Debug CreateCertificateAction Revert started
2021-03-16 12:14:46.0999 Debug CreateCertificateAction Revert finished
2021-03-16 12:14:46.0999 Debug InstallActionGroup Revert finished
2021-03-16 12:14:46.1780 Error DnsName Deployer failed [arguments=0qX02CRDgX2zoOt1xmrJLQ==]
Microsoft.Tri.Infrastructure.ExtendedException: Failed to parse DnsName [name=YShX24X2FGcaJdDDXZy3bQ==]
at DnsName Microsoft.Tri.Common.DnsName.Parse(string name, bool shouldRequireDomainName, bool isStrict)
at bool Microsoft.Tri.Sensor.Deployment.Deployer.CreateSensorAction.ApplyInternal()
at void Microsoft.Tri.Sensor.Common.DeploymentAction.Apply(bool suppressFailure)
at void Microsoft.Tri.Sensor.Common.DeploymentActionGroup.Apply(bool suppressFailure)
at int Microsoft.Tri.Sensor.Deployment.Deployer.Program.Main(string[] commandLineArguments)

Regards,

Tim
Can you send me the fully qualified name of the machine you are installing the sensor on?
(You can do so in a private message)
Is it a domain controller?
Hi All, Got the sensor installed... Hostname was too long before... Now the sensor service is continually trying to start. Where can I find the logs for that? Many thanks, Tim
Hi All,

Ok the latest is ,created a gmsa and that seems to be ok. Using that for the directory service conditionals in the portal.

Service still not starting:

2021-03-17 14:13:00.1104 Error DirectoryServicesClient+<CreateLdapConnectionAsync>d__38 Microsoft.Tri.Infrastructure.ExtendedException: CreateLdapConnectionAsync failed [DomainControllerDnsName=def365pdc.ad.def365p.local]
at async Task<LdapConnection> Microsoft.Tri.Sensor.DirectoryServicesClient.CreateLdapConnectionAsync(DomainControllerConnectionData domainControllerConnectionData, bool isGlobalCatalog, bool isTraversing)
at async Task<bool> Microsoft.Tri.Sensor.DirectoryServicesClient.TryCreateLdapConnectionAsync(DomainControllerConnectionData domainControllerConnectionData, bool isGlobalCatalog, bool isTraversing)
2021-03-17 14:13:00.1417 Error DirectoryServicesClient Microsoft.Tri.Infrastructure.ExtendedException: Failed to communicate with configured domain controllers
at new Microsoft.Tri.Sensor.DirectoryServicesClient(IConfigurationManager configurationManager, IDomainNetworkCredentialsManager domainNetworkCredentialsManager, IRemoteImpersonationManager remoteImpersonationManager, IMetricManager metricManager, IWorkspaceApplicationSensorApiJsonProxy workspaceApplicationSensorApiJsonProxy)
at object lambda_method(Closure, object[])
at object Autofac.Core.Activators.Reflection.ConstructorParameterBinding.Instantiate()
at void Microsoft.Tri.Infrastructure.ModuleManager.AddModules(Type[] moduleTypes)
at new Microsoft.Tri.Sensor.SensorModuleManager()
at ModuleManager Microsoft.Tri.Sensor.SensorService.CreateModuleManager()
at async Task Microsoft.Tri.Infrastructure.Service.OnStartAsync()
at void Microsoft.Tri.Infrastructure.TaskExtension.Await(Task task)
at void Microsoft.Tri.Infrastructure.Service.OnStart(string[] args)

Regards,

Tim

Take a look on the lines before this specific one, there should be more errors before that, either indicating a problem with gMsa, or a problem with opening a connection to the DC with a specific error code from LDAP.
2021-03-17 15:29:29.6270 Error DirectoryServicesClient Microsoft.Tri.Infrastructure.ExtendedException: Failed to communicate with configured domain controllers
at new Microsoft.Tri.Sensor.DirectoryServicesClient(IConfigurationManager configurationManager, IDomainNetworkCredentialsManager domainNetworkCredentialsManager, IRemoteImpersonationManager remoteImpersonationManager, IMetricManager metricManager, IWorkspaceApplicationSensorApiJsonProxy workspaceApplicationSensorApiJsonProxy)
at object lambda_method(Closure, object[])
at object Autofac.Core.Activators.Reflection.ConstructorParameterBinding.Instantiate()
at void Microsoft.Tri.Infrastructure.ModuleManager.AddModules(Type[] moduleTypes)
at new Microsoft.Tri.Sensor.SensorModuleManager()
at ModuleManager Microsoft.Tri.Sensor.SensorService.CreateModuleManager()
at async Task Microsoft.Tri.Infrastructure.Service.OnStartAsync()
at void Microsoft.Tri.Infrastructure.TaskExtension.Await(Task task)
at void Microsoft.Tri.Infrastructure.Service.OnStart(string[] args)
Nothing before that ???
yes, the other log Microssoft.Tri>sensor

2021-03-17 15:52:08.0841 Warn DirectoryServicesClient CreateLdapConnectionAsync failed to retrieve group managed service account password.[ ]
The sensor is failing to get the password for the gMsa. most likely permissions issue.
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