May 22 2020
- last edited on
Nov 30 2021
We are stuck in a service start-up loop due to a change certificate on the ATA Server. Is there any way to fix this without having to do a full DR?
2020-05-23 01:25:26.2490 3516 14 Debug [CenterConfigurationManager] Initialized 2020-05-23 01:25:26.2490 3516 14 Debug [SecretManager] Initializing 2020-05-23 01:25:26.3160 3516 5 Error [SecretManager] Microsoft.Tri.Infrastructure.Utils.ExtendedException: Certificate is invalid [CertificateThumbprint= <!--Thumbprint Removed For Security-->] at Microsoft.Tri.Infrastructure.Framework.SecretManager.UpdateMutableConfiguration(SecretManagerConfiguration configuration) at Microsoft.Tri.Infrastructure.Extensions.ActionExtension.<>c__DisplayClass1_0`1.<ToAsync>b__0(TItem _) at async Microsoft.Tri.Infrastructure.Framework.ConfigurationManager`2.<>c__DisplayClass17_0`1.<RegisterConfigurationAsync>b__0(?) at async Microsoft.Tri.Infrastructure.Framework.ConfigurationManager`2.RegisterConfigurationAsync(?) at async Microsoft.Tri.Infrastructure.Framework.ConfigurationManager`2.RegisterConfigurationAsync(?) at Microsoft.Tri.Infrastructure.Framework.ConfigurationManager`2.RegisterConfiguration[TModuleConfiguration](Action`1 updateMutableConfiguration) at Microsoft.Tri.Infrastructure.Framework.SecretManager.OnInitializeAsync() at async Microsoft.Tri.Infrastructure.Framework.Module.InitializeAsync(?) at async Microsoft.Tri.Infrastructure.Framework.ModuleManager.OnInitializeAsync(?) at async Microsoft.Tri.Infrastructure.Framework.Module.InitializeAsync(?) at async Microsoft.Tri.Infrastructure.Framework.Service.OnStartAsync(?) at Microsoft.Tri.Infrastructure.Framework.Service.OnStart(String args)
May 23 2020 03:10 PM
@melmgettyedu What exact version of ATA is this ?
Did the UI let you select the certificate and broke right after that?
Is the previous cert still on the machine and still valid?
Did you press the "activate" button after the certificate was changed already ?(if you didn't - don't)
Did it broke right away or only after the center service restarted?
May 27 2020 02:17 PM
@Eli Ofekwe're on ATA v1.9.2. The previous cert was revoked and then reinstated and installed on the server but was deemed invalid by ATA after that. I had to redeploy with a new cert and lost all of the learned data.
May 27 2020 02:26 PM
@melmgettyedu Once revoked you lose the deployment. selecting a new cert won't help at this stage.