Exchange Message Trace Different Results from Top Sender and Recipients Report

%3CLINGO-SUB%20id%3D%22lingo-sub-2385016%22%20slang%3D%22en-US%22%3EExchange%20Message%20Trace%20Different%20Results%20from%20Top%20Sender%20and%20Recipients%20Report%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2385016%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20All%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20trying%20to%20get%20a%20report%20of%20the%20total%20number%20of%20emails%20sent%20to%20and%20from%20a%20certain%20user%20in%20my%20organization.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20I%20run%20a%20message%20trace%20in%20the%20EAC%2C%20I%20get%20that%20a%20user%20sent%20about%201633%20emails%20from%204%2F01-5%2F01%2C%20and%20Received%20about%201263%20emails%20over%20the%20same%20time-frame.%20However%20if%20I%20run%20a%20Top%20Senders%20and%20Receivers%20Report%20from%20the%20O365%20Security%20%26amp%3B%20Compliance%20Reports%20Tab%2C%20for%20the%20same%20user%20in%20the%20same%20time-frame.%20IT%20gives%20me%20they%20Sent%201127%26nbsp%3B%20and%20Received%2078%20emails.%26nbsp%3B%3CBR%20%2F%3E%3CBR%20%2F%3EWhy%20are%20the%20reports%2C%20that%20report%20the%20same%20information%2C%20giving%20me%20different%20results%3F%20What%20doesn't%20the%26nbsp%3BO365%20Security%20%26amp%3B%20Compliance%20report%20account%20for%20that%20message%20trace%20does%3F%26nbsp%3B%3C%2FP%3E%3CP%3EI'd%20rather%20run%20the%20report%20over%20a%20trace%20because%20I%20can%20schedule%20it%20and%20it%20runs%20faster%2C%20but%20if%20its%20giving%20me%20the%20wrong%20information%20I%20don't%20want%20to.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2385016%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdmin%20center%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EEmail%20Reports%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EExchange%20Online%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMessage%20Trace%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor

Hello All,

 

I am trying to get a report of the total number of emails sent to and from a certain user in my organization. 

 

When I run a message trace in the EAC, I get that a user sent about 1633 emails from 4/01-5/01, and Received about 1263 emails over the same time-frame. However if I run a Top Senders and Receivers Report from the O365 Security & Compliance Reports Tab, for the same user in the same time-frame. IT gives me they Sent 1127  and Received 78 emails. 

Why are the reports, that report the same information, giving me different results? What doesn't the O365 Security & Compliance report account for that message trace does? 

I'd rather run the report over a trace because I can schedule it and it runs faster, but if its giving me the wrong information I don't want to. 

0 Replies
www.000webhost.com