New Contributor

Hi Community,


I am trying to figure out why deleting the preauth.json file from appdata rooming folder solves the MS Teams loading errors.   See errors:


While Teams is open:

  • We ran into a problem. Reconnecting...
    • We weren't able to access your conversations.

At launch of Teams APP

  • We're sorry -- we've run into an issue.


I am wondering if there is a setting in the preauth.json file that could resolve these common issues with Okta OAuth.  I made a copy of the preauth.json before I delete and the newly created preauth.json file and don't see any difference.   But removing that file solves the issues.


Any information would be most welcomed.