Occasional Visitor



Is it possible to initiate a Team chat or call from a custom web application/site (e.g. Salesforce)? Essentially a click to call or click to chat functionality.


The use case is something like:

  1. Viewing a user's profile from the custom web application (the user also exists in Team with same email, username, etc...)
  2. Clicking on a link or button to initiate an audio or video call (or chat) with that user, and this will launch the Teams app (assuming it is installed) and make the call

I searched around and some says it is not currently possible, but starting a meeting is possible. I do not see any documentation that talks about this specifically.


Thanks for your help