Occasional Contributor

We have configured room reservation with delegate approval through Outlook on Exchange Online.

As these rooms need cleaning after a meeting, how can I go about to send the approval/declined/cancel message also to another group of users?


Thank you in advance for your help.

Hi @AlexPCM,


You can get specific words and/or patterns from the subject and body of those response emails, note down the corresponding room mailboxes' email addresses, and use all these in a transport rule to BCC the emails to specific recipients. It would be something like:


If the message:

Includes these patterns in the message subject or body...

And Is received from...

Do the following:

CC (or BCC) the message to...