Jul 02 2020 01:10 PM
Thanks so much for your reply. You make a good argument for reducing the burden on end users for knowing how to apply metadata, but in this instance it seems Microsoft missed an opportunity to automatically tag a piece of uploaded content with the channel name, as opposed to automatically upload the content into a specific folder named after the channel. And it should have been fairly straightforward to show channel-tagged content in the content's respective channel (or even multiple channels, if files applied to topics--ah, the value of metadata!). End users would not have had to learn anything. I totally agree with you about minimizing the burden on end users at the point of upload, but I'm also sensitive to end users' need to find content that's been posted, and columns/metadata make lighten that burden considerably more than folders (you don't see Amazon or Best Buy storing their products in folders, am I right?).