Occasional Visitor

I know this is an old topic, but it apparently has not been resolved.  We have been using Teams for about 6 months now and everything was going well.  When I removed our SFB licenses, I learned that most of my users were still using SFB for Chat because they do not get a pop up or obvious notification of new chats in Teams.

 

Having the new Chat open in a separate window, when it arrives, would be ideal.  But, in the meantime, just having a notification window similar to the incoming call window would accomplish what we need and let users know they have a new Chat.

 

Is this something that is currently being worked on?

You will get pop up banner for new chats if configured! Check the notification settings. Also, you can now use native OS notifications:

https://support.microsoft.com/en-us/office/change-your-notifications-style-in-teams-0da93820-93d0-4d...

Adam