New Contributor

My company recently migrated from one tenant to another. Unfortunately I am not able to open old chat threads/files since before the migration. When I search I can see that the thread exists but when I click on the thread in question, I can't open it to view the entire thread. I'm on a Mac too.

 

I have deleted my Microsoft Teams cache and uninstalled and reinstalled the Microsoft Team's app. But still nothing. All I can see is a preview of what I need to get to and that's it. 

 

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How can I get to these old threads? To me it seems like they should be available but so far I don't have a solution to this problem. 

 

Thank you. 

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